01Integrations · WooCommerce
Every WooCommerce order and abandoned cart, a lead in Aronity.
The Aronity for WooCommerce plugin sends your customers, orders and abandoned carts to your CRM - so your workflows can confirm orders, share updates and win back carts on WhatsApp.
02Set up in minutes
How it works.
01
Install the plugin
In WordPress, go to Plugins → Add New → Upload Plugin and upload the Aronity for WooCommerce zip, then activate it.
02
Add your API key
Copy your key from the API keys page in Aronity and paste it under WooCommerce → Settings → Integration → Aronity.
03
Choose what to send
Pick the order statuses to send, the lead source and, if you like, the Aronity fields for order number, total, products and cart link.
04
Orders arrive on their own
Each customer becomes a lead and each order step is recorded on it. Workflows in Aronity can then send WhatsApp updates.
03What it does
Orders and carts, never missed.
Customer and order sync
Orders in the statuses you choose - such as Processing, Completed, On hold, Cancelled or Refunded - are sent to Aronity as they change.
Abandoned cart capture
When a shopper enters their phone or email at checkout and leaves without ordering, the cart is sent to Aronity after the delay you set.
1-click cart recovery
Every abandoned cart gets a secure link that restores the exact items and fills in the checkout, ready to send on WhatsApp.
No slower checkout
Everything is sent in the background with Action Scheduler. Works with HPOS and with both classic and block checkout.
04Questions
Good to know.
- Where do I find my API key?
- In Aronity, open the API keys page under your account settings and copy your key. Use Test connection in the plugin settings to check it.
- Which order statuses are sent?
- The ones you choose in the plugin settings. Each status is recorded once per order as a step on the customer’s lead, so the same order can move from Processing to Completed and back without being added twice.
- How does cart recovery work?
- After the delay you set, the shopper’s contact details, cart items and a recovery link are sent to Aronity. Opening the link restores the cart and takes the shopper straight to checkout.
- Can I send an order by hand?
- Yes. Open the order in WooCommerce and choose Send to Aronity from the order actions.
- Does it work with Cash on Delivery?
- Yes. The payment method is sent with every order and kept in the lead’s history, so your team can follow up Cash on Delivery orders from Aronity before you ship.
- How do I stop it?
- Untick Send orders to Aronity in the plugin settings, or deactivate the plugin. Leads already sent stay in Aronity. Saved abandoned carts are removed after 90 days.
What the plugin sends
Only what your workflows need: the customer’s name, email, phone and country; the order number, status, total, products and payment method; and, for abandoned carts, the cart items, total and recovery link. It is sent to the Aronity API (api.aronity.com) and goes only to your own Aronity account. Customer data can be exported or erased with the WordPress privacy tools. Read the details in our privacy policy and terms of service.
Need help? Write to support@aronity.com, or start a free trial to try it.
Get started
Answer every lead on time - starting today.
Start your 7-day free trial, no credit card needed. Or book a 30-minute demo and we will set it up with you.
- 01Connect your WhatsApp numberabout 15 minutes
- 02Bring your leads inads, forms, widget, API or a spreadsheet
- 03Switch on a ready-made workflowand your follow-ups run themselves
